FAQ & Sales Policy

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Shipping 🚚

Orders are shipped from Canada, and the USA. All area/country specific taxes and fees are not included in any shipping costs, and are to be covered by the customer.

Sorry for the inconvenience this might cause.

Returns 📌

We do not offer returns or exchanges. Once payment is made, orders cannot be cancelled so please ensure that you check you have correct sizing on the size chart included in the link prior to placing your order.

Issues with received order 👽

If there are any ‘Damage or ‘Manufacturing’ Issue with your order, we offer a free replacement if you contact us within 14 days of product delivery.

Please get in touch with me at kokocracking@gmail.com and provide a clear photo showing the issue.

→ The submitted photo should include a clear photo of the received product laid on a flat surface in which the design and the issue are clearly visible in a single frame.

Order Fulfilment 🕒

Most products are made on demand, so please allow 1-4 working days for your order to be fulfilled.

Still need help? ⭐

If you have any issues or questions concerning your order, please email kokocracking@gmail.com